At qq101, we take seriously every piece of information you entrust to us. This Privacy Policy clearly explains how we collect, store, use and protect the personal data of every member who uses our platform.
When you register and use the qq101 platform, we collect several categories of information to ensure a safe, seamless and fair gaming experience. Data collection is carried out transparently and solely for legitimate purposes.
Information you provide directly:
Automatically collected information:
All information we collect is the minimum necessary to provide qq101 services safely and to comply with applicable legal requirements. We do not collect irrelevant or excessive information.
Data collected is used responsibly by qq101 for various operational and service purposes. We will not use your data for unrelated purposes without your prior consent.
| Purpose of Use | Type of Data Involved | Legal Basis |
|---|---|---|
| Account management and verification | Name, email, KYC | Contract performance |
| Deposit & withdrawal processing | Financial and banking information | Contract performance |
| Fraud prevention & anti-money laundering | IP, transaction logs, KYC | Legal obligation |
| Customer Support | Communications, account history | Legitimate interest |
| Platform improvement & analytics | Session data, user behaviour | Legitimate interest |
| Marketing communications (with consent) | Email, phone number | Consent |
You may withdraw consent for marketing communications at any time by contacting our support team or through your account settings. Withdrawal of consent does not affect any data processing carried out prior to that withdrawal.
Qq101 will never use your personal data to make automated decisions that significantly affect you without human intervention, except as required by law.
Qq101 does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. However, there are certain situations where we need to share your information with trusted parties to support the operation of our platform.
Parties that may receive your information:
Every third party we work with is bound by strict data confidentiality agreements and may only use your data for the specified purposes. qq101 is responsible for ensuring that each partner adheres to data protection standards equivalent to or higher than our own policy.
Any cross-border data transfers, where applicable, are conducted using recognised data protection mechanisms such as standard contractual clauses to ensure an adequate level of protection.
The security of your personal information is qq101's top priority. We continuously invest in the latest security infrastructure to ensure your data is protected at all times, whether in transit or at rest.
The security measures we implement include:
Member funds are held in a separate account from the company's operational funds. This means your money is fully protected and will never be used for qq101's internal operational purposes under any circumstances.
While we take all reasonable steps to protect your data, no system is entirely risk-free. In the event of any security incident involving your data, qq101 is committed to notifying you within the timeframe prescribed by applicable law.
As a qq101 platform user, you have certain rights regarding your personal data. qq101 fully respects and supports the exercise of these rights, subject to limitations prescribed by law.
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances, subject to legal obligations.
You may request that we restrict the processing of your data while a dispute is being resolved.
You have the right to receive your data in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our privacy team via email or through the support section in your account. We are committed to responding to every request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.
Please note that some data deletion requests may not be fully fulfilled if qq101 is legally required to retain certain records, such as financial transaction records for the minimum period prescribed by the relevant authorities.
The qq101 platform uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and ensure the security of your login session. Cookies are small text files stored in your web browser and do not harm your device.
Types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the overall functionality of the qq101 platform, including the ability to log in and access your account.
We do not use third-party cookies for advertising purposes. All data collected through our tracking technologies is used solely to improve qq101's services to you.
Qq101 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active member account information | Throughout the active account period | Service contract performance |
| Financial Transaction Records | 7 years after transaction | Financial legal obligation |
| KYC Documents | 5 years after account closure | AML/CFT Requirements |
| Support communication logs | 3 years | Dispute Resolution |
| Session & security log data | 90 days | Security threat detection |
| Analytics data (aggregated) | 2 years | Platform improvement |
Once your account is closed at your own request, qq101 will delete or anonymise your personal data that is not required by law within 90 days. Data that must be retained to comply with legal requirements will continue to be stored for the periods specified in the table above.
If you have any questions, concerns or complaints regarding how qq101 handles your personal data, our privacy team is ready to assist. We are committed to addressing every enquiry seriously and within the designated timeframe.
You can reach us through the following channels:
Qq101 will periodically review this Privacy Policy and will communicate any material changes via in-platform notifications or by email to all active members at least 7 days before the changes take effect.
If you believe your personal data has been accessed or used without authorisation, please contact us immediately. Our security team will investigate every report with full priority and take appropriate action within 24 hours.
Need further clarification on our privacy policy? Our support team is available 24/7 to help.
Contact SupportSix core pillars of privacy protection we implement for every qq101 member
All data transmitted between your device and qq101 servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions worldwide.
Qq101 has never and will never sell members' personal data to any third party for marketing purposes. Your data is used solely to deliver the best possible service to you.
Our identity verification process is handled by licensed and trusted KYC providers. Your documents are encrypted, stored securely, and accessed only by authorized personnel.
You have full control over your data. Request access, correction or deletion at any time through our responsive and accessible support team.
Our cybersecurity team monitors the qq101 platform around the clock to detect and neutralize any threats before they can compromise your account and data security.
Qq101 operates in accordance with applicable data protection legal requirements and undergoes regular compliance audits to ensure security standards remain up to date.